Shipping and Delivery
At Brijraj, we are dedicated to providing you with a delightful shopping experience, including a seamless shipping and delivery process. Please take a moment to review our shipping and delivery policies to ensure a smooth experience:
Dispatch and Delivery Timelines:
1. Order Dispatch:
- We understand that each of our products is special and may require alterations or customization based on your preferences.
- Once you place an order, our dedicated team will carefully prepare and customize your selected pieces.
- Please note that most of our products are made-to-order, and we do not dispatch items immediately.
- To get the most accurate dispatch time for your order, we recommend that you contact our customer support team at [firstname.lastname@example.org].
2. Delivery Timelines:
- The delivery time for your order may vary based on the alterations and customizations required.
- Once your order is ready for dispatch, we will provide you with a tracking number and courier details.
- You can track your order's journey and estimated delivery date using the provided tracking information.
We work with trusted courier services to ensure the safe and reliable delivery of your orders. We will share the courier details and tracking information with you to help you stay updated on the progress of your shipment.
Contact Our Support Team:
For any questions or concerns related to shipping, delivery, or your order status, please feel free to reach out to our customer support team at [email@example.com]. We are here to assist you and provide any necessary information.
Once your order is successfully delivered, we recommend checking your order to ensure it meets your expectations. In the rare event that you encounter any issues with your order, please refer to our Return and Refund Policy for further assistance.
- Shipping charges are based on the total weight of your order and the destination.
- The shipping charges will be displayed during the checkout process before you finalize your order.
We are committed to ensuring the safe and timely delivery of your orders. If you have any specific shipping requirements or additional queries, please do not hesitate to contact our customer support team at [firstname.lastname@example.org].